Double Chocolate

Shipping Policy:

Please allow 1-4 business days for order processing. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping times vary based on your location and the shipping method selected at checkout. Standard shipping generally takes 3-7 business days, while expedited options are available for faster delivery.

All our products are delivered fresh to the address stated at checkout and should be refrigerated upon arrival. Once the products are delivered, we cannot be held responsible for products that are left to spoil or be stolen.

It is recommended that the package is delivered to an address where it can be received and signed for; otherwise, your bread will be sent back to us. If no one can sign for delivery, redelivery and package handling will be done at the customer’s expense.

You are responsible for inspecting your order and communicating any defaults in delivery, and we must be notified on the day of delivery if incorrect products, defective products, or delivery has yet to arrive on the requested date. If these issues should occur, we must be notified via email in order to investigate and provide a response. We reserve the right not to refund or replace your order free of charge should this issue be raised after the day of delivery and depending on the outcome of the investigation.

Products should be refrigerated on delivery and acceptance of the order to ensure products are safe for consumption.

London Delight is not responsible for delays arising during the shipping and handling process. In the event of anything shipping-related issues, we advise contacting the delivery company.